About this session:

In today's competitive talent market, retaining top talent means understanding, and genuinely valuing, the people already in your organization. This engaging session with Jinnae Monroe explores how generational differences shape workplace dynamics, and how leaders can turn those differences into a strategic advantage. You'll walk away with practical tools to reduce bias, strengthen communication across age groups, and build a culture where every generation feels seen and invested.

Topics include generational awareness, pre- and post-hiring bias, communication strategies, collaboration, and leadership influence.

Learning Objectives:

• Understand generational differences and their impact on workplace interactions
• Recognize pre- and post-hiring biases and apply more inclusive behaviors across age groups
• Leverage generational strengths to improve teamwork and performance
• Communicate effectively across a multigenerational workforce
• Apply practical strategies to build a more inclusive, collaborative, and retention-focused workplace

About the Speaker:

Jinnae Monroe is an HR professional and founder of Professional By Design, bringing over 10 years of HR leadership experience, 22 years as a tenured graduate professor in Human Resources, and 7 years as an SBA Business and CEO coach. She holds a doctorate in Organizational Leadership (ABD), a master's in Human Services, and a BS in Human Resources. Jinnae is a certified DISC trainer, PROSCI Change Management practitioner, and DDI-certified facilitator, with additional credentials from Cornell in Diversity and Inclusive Leadership.

Approved HR Knowledge Areas: Retention, Workforce Planning, Talent Acquisition, and HR Development

SHRM PDC: 1.0